Experience

Experience

 

  • Customer research planning, facilitation and synthesis
  • CX/UX strategy for product MVP and scale (including service design)
  • Ecosystem mapping
  • Interaction design (IxD), scenario modelling, JTBD (Jobs To Be Done) and experience mapping
  • UX/UI design for web, tablet and mobile (including HTML/CSS and native)
  • Usability guidance and reviews (WCAG 2.0)
  • Accessibility reviews (W3C, WCAG 2.0)
  • Information Architecture (IA)
  • Multimedia and web experience for designing learning objects
  • Scrum/Agile and Lean UX experience
  • Mentoring and professional development

 

I facilitate customer research, collaborative design workshops, focus groups, synthesise reasearch data, meta analaysis and conduct usability test sessions (with prototypes and working products) to gain insights about difficulties and opportunities for both businesses and customers.

 

Third Level Education

College of Technology Bolton Street
Dublin, Ireland
City & Guilds (London Institute) certificate in Design for Print.
(Sept 1989 - May 1991)

 

Camberwell College of Arts, (University of the Arts, London)
Peckham, London, UK
Master of Arts in Digital Arts.
(Sept 2004 - June 2006)

MA in Digital Art web site - http://www.iconology.ie/iconology_site/

 

Victoria University of Wellington
Wellington, New Zealand
Paper of interest (Educational Psychology):
EPSY 142 – Understanding Behaviour: Working with People
(Nov - Dec 2011)

Victoria University of Wellington
Wellington, New Zealand
Paper of interest (Educational Psychology):
EPSY 244 – Issues in Human Development
(Mar - Jun 2013)

 

Courses

College of Technology Bolton Street
Dublin, Ireland
Desktop Publishing
(Apr 1992)

 

Berklee College of Music
Short certificate course - Introduction to Music Production
Certificate with distinction
(Sept 2013)