Inland Revenue New Zealand
IRD site redesign
Responsibilities included wire-frames, mock-ups, customer testing, writing customer testing reports (including graphing of findings and metrics), writing functional design briefs, UI and screen design, advising the development team on usability and accessibility issues and producing Flash and video assets when required.
Making Tax Easier - citizen consultation
Non-profit organisations section redesign
Residential property section redesign
Rugby World Cup tax portal
Online payment portal redesign
IRD online services and tax demos
While at IRD I designed a Flash framework, controlled by XML, that allowed other non-technical staff to create content and easily interchange screen flows and animated media.
Initially wire-frames and interaction flows were created and agreed before we engaged an external developer to create all the ActionScript functionality.
I was also responsible for writing the functional design brief, UI and screen design, Flash animations, XML integration and writing the user documentation.